ReviewGuard AI

IMPORTANT LEGAL DISCLAIMER

This service ("ReviewGuard AI") is provided by Mrs RL and Mr SJ Hughes Pty Ltd (ABN: 52 666 536 072).

ReviewGuard AI provides automated fake review detection and removal services using artificial intelligence technology.

By using ReviewGuard AI, you acknowledge and agree to the following:

1. Best-Effort Service Our service makes best-effort attempts to deliver the described functionality. However, we do not guarantee 100% accuracy, availability, or performance. Results may vary based on factors outside our control.

2. No Liability for Misuse Mrs RL and Mr SJ Hughes Pty Ltd and its operators are NOT responsible for:

• Any misuse of the service by users
• Errors, inaccuracies, or omissions in service output
• Service interruptions, downtime, or data loss
• Any legal consequences arising from use of the service
• Damages resulting from service errors or inaccuracies
• Third-party actions or policy violations
• Financial losses or business impacts

3. User Responsibility You are solely responsible for:

• Ensuring you have legal authority to use this service for your purposes
• Compliance with all applicable laws and regulations in your jurisdiction
• Compliance with third-party platform terms of service
• Verifying service output before taking action
• Any consequences of decisions made based on service output
• Maintaining security of your account credentials

4. Service-Specific Risks

1. AI detection is not 100% accurate - false positives (legitimate reviews marked as fake) and false negatives (fake reviews not detected) may occur
2. Automated review removal may inadvertently delete legitimate reviews
3. Third-party platform integrations (Yelp, TripAdvisor) are subject to their terms and may be revoked
4. Review removal may have legal implications - users must ensure they have authority to remove reviews
5. Detection accuracy varies based on available data and review characteristics

5. Technology Limitations Our services may use AI, automation, or other technologies that:

• Are not infallible and may make mistakes
• Require human oversight for critical decisions
• May produce unexpected or incorrect results
• Are subject to limitations of current technology

6. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• ReviewGuard AI is provided "AS IS" without warranties of any kind
• We are not liable for any direct, indirect, incidental, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the service in the past 12 months
• We do not guarantee service availability, uptime, or data integrity

7. Australian Consumer Law Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

8. Governing Law These terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

By using ReviewGuard AI, you acknowledge that you have read, understood, and agree to these terms and disclaimers.